For users of Skype for Business Server 2015, sending an IM notification of an emergency call placed from Skype for Business on Mac to a distribution list (as specified by the the notification URI in the location policy) requires the July 2018 update. Dec 18, 2017  Skype for Business 2016 for MAC. Log out and quit Skype for Business. Go to Finder > press Command+Shift+G > type in /users//library > delete the following files: Containters > com.microsoft.SkypeForBusiness. Open Keychain. Microsoft Skype for Business Basic gives you presence, instant messaging (IM), audio and video calls, online meetings, and sharing capabilities with the latest User Interface. This is free download. This is free download.

• Clear the Skype for Business cache: • Log out and quit Skype for Business. • Go to Finder> press Command+Shift+G> type in / users//library > delete the following files: • Containters > com.microsoft.SkypeForBusiness • Internet Plug-Ins > MeetingJoinPlugin.plugin • Logs > LwaTracing • Saved Application State > com.microsoft.SkypeForBusiness.savedState • Preferences > com.microsoft.skypeforbusiness.plugin.plist • Clear the Keychain access. Open Keychain Access from /Applications/Utilities folder. Delete all keychains starting with Skype for Business.

Today the latest version of SFB, 16.15.166, started crashing upon starting up. From what I can see on the detailed crash report the problem is related to an Secure HTTP (HTTPS) issue since that thread is the one crashing. I'm not running any VPN nor there is any other communication problem while accessing any other site on port 443. Let me know if the complete crash report is needed.

We are seeing the exact same problem with a handful of clients. Same version you are running (16.16.102 with 10.13.4) Started late last week as far as we can tell. Drew Process: Skype for Business [17596] Path: /Applications/Skype for Business.app/Contents/MacOS/Skype for Business Identifier: com.microsoft.SkypeForBusiness Version: 16.16.102 (16.16.102) Code Type: X86-64 (Native) Parent Process:??? I hope so.mine just crashed again: Process: Skype for Business [57814] Path: /Applications/Skype for Business.app/Contents/MacOS/Skype for Business Identifier: Skype for Business Version: 16.16.102 (16.16.102) Code Type: X86-64 (Native) Parent Process:??? [1] Responsible: Skype for Business [57814] User ID: 365529678 Date/Time: 2018-04-30 20:10:58.245 -0400 OS Version: Mac OS X 10.13.4 (17E199) Report Version: 12 Anonymous UUID: 1B5E7AEB-05B7-9105-F53B-5A5B5D521FAD Sleep/Wake UUID: 788B16A6-13C8-428D-BC3B-924DCE395714 Time Awake Since Boot: 110000 seconds Time Since Wake: 3700 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x000020 Exception Note: EXC_CORPSE_NOTIFY. Still happening on a regular basis.

Hi Craig, You may clear the cache and corrupted certificates in Skype for Business in the following folders: Users/Home Folder/Library/Caches/com.microsoft.Lync Users/Home Folder/Documents/Microsoft User Data/Microsoft Lync History Then o pen the Keychain Access certificate management utility. To do this, in Finder, click Applications, click Utilities, and then click Keychain Access. Or, search for Keychain Access by using Spotlight In the left pane, click login, and then click Certificates. In the right pane, find a certificate that's named Unknown or Communications Server, select it, and then delete it.

On a Mac client with Skype for Business I occasionally receive an error message when trying to send an IM to a co-worker. The error message is 'We couldn't send this message.' And it repeats the person I am sending it to along with the message. Interestingly, when I double click on the user in my contact window and open the chat window, the persons contact is listed purely as their email address (not their display name with the status light). This seems to be driven from a previous Cloud PBX phone call (see picture): However, if I delete all the old chats from the chat history/window, then double click on the contact again, a window shows up with the status light and display name: And in this window, I can send the message fine. It seems like when I place a SIP call (on a networked Polycom VVX Phone), a new contact shows in the history with the same email address, but someone a different identity, which, if course, can't receive the message. Any idea how to fix this?

If you know your old password, use that password to update your existing login keychain: • Open the, which is in the the Utilities folder of your Applications folder. • From the list of keychains on the left side of the window, select 'login.' • From the Edit menu in the menu bar, choose “Change Password for Keychain 'login.' ” • Enter the old password of your user account in the Current Password field. This is the password you were using before the password was reset. • Enter the new password of your user account in the New Password field. Dvd shrink.

If I put in the IP address of the internal server and our external address (though our federation/EDGE server is not yet working) I get the message 'We can't sign you in. Check your network connection and try signing in again.' So we don't have external access to SFB set up yet, but we have it working internally for all the Windows users. What am I missing to get this Mac Client up and running? (We don't use 365, we use Professional Plus).

Get interested? Free download NOW! Team Viewer Team Viewer is a Web program that empowers customers to connect with each other's PCs, by methods for web, and control his/her screen. Amass Viewer also gives more segments, for instance, video calling and voice transmission.

Thanks very much for your patience as we work through the fix for Skype for Business. Last updated: August 1, 2017 ISSUE For users in Version 1707 (8362.2033) and later, June fork, and when using Skype for Business with non-unicode text (such as Chinese or Japanese languages), the text shows up garbled in the following scenarios: • Instant messages sent between Skype Business for Windows Desktop and Skype for Business on mobile devices or Lync Web App.

Mobility Policy required With the release of and, we will support Skype for Business on Mac as a desktop application. This means that having a mobility policy assigned to Mac users will not be required.

These troubleshooting steps will solve most common Skype problems, whether your microphone isn’t working or the other person sounds like a robot. If you still find that Skype is not working after following these steps, be sure to ask the person you’re contacting to try them too—the problem could be on their end.

• Microsoft Skype for Business Basic gives you presence, instant messaging (IM), audio and video calls, online meetings, and sharing capabilities with the latest User Interface. This is free download. For more information about features available in Skype for Business Basic in comparison to the Skype for Business client, please visit this page: Note: This Skype for Business Basic MSI desktop client provides presence, instant messaging and conferencing features. If you are licensed for Office 365 ProPlus, Office 365 Enterprise E3 or Office 365 Enterprise E4, you are also licensed for the full Skype for Business Windows desktop client, which includes additional features including advanced telephony support, archiving & compliance features.

The Mac client version available here? It’s still Lync for Mac 2011. Somebody didn’t do their update) So what do we have for our Mac friends? The new client is, I’d say, a fair and equitable companion to the Windows Skype for Business client. There are some differences, and (as of now) a few limitations. But overall, I think our Mac customers will enjoy this client very much. What the Mac Client Has You wouldn’t expect any Skype for Business client not to have all the basics.

Skype for Business Server 2015 with UCS disabled is the only currently supported Contact Management. Enhanced 911 (E-911) support Support for E-911 emergency calls made from Skype for Business on Mac has the following requirements for on-premises servers: • Skype for Business on Mac version 16.11 or later. • Skype for Business Server 2015, or Lync Server 2013, November 2016 update (CU8 HF1). • Enable911 in CsPlatformServiceSettings must be true. • West Safety Services customers: Emergency Gateway Version 5.4. • EnhancedEmergencyServicesEnabled property of the user’s location policy is enabled or • EnhancedEmergencyServicesEnabled property is enabled on the location policy applied to the network site of the subnet to which the user is connected (Skype for Business Server 2015, required).

I would also use ' login local' on you line con 0 as well. Well if you removed all the users that had privilege level 15 I guess you'll need to restart the switch to recover:) You'd think without an enable password or enable secret you could just 'enable' but obviously not:) Did you write the changes you made to memory? If not, the recovery is as simple as restarting the switch but if you did you may need to move the configuration aside, get enabled and then copy it back to the running configuration and of course then (while still enabled) add a way to get enabled again.

If the password is set to be saved: If they do not already exist, the OC_KeyContainer__username@company.com keychain and OC_KeyContainer__username@company.com password entry in the user’s login keychain are created when Lync connects to the Lync server. A Microsoft Lync password entry is also created in the user’s login keychain if one does not already exist. Once the Lync application is quit, the OC_KeyContainer__username@company.com keychain and application password entry persist and are not automatically deleted. On relaunch, Lync will look for and re-use the existing OC_KeyContainer__username@company.com keychain and OC_KeyContainer__username@company.com password entry. Rich, you’re a beast!

Skype for Business 2016 for MAC • Log out and quit Skype for Business. • Go to Finder > press Command+Shift+G > type in ~/Library > delete the following files: • ~/Library/Containters > com.microsoft.SkypeForBusiness • ~/Library/Application Support > Skype folder • ~/Library/Internet Plug-Ins > MeetingJoinPlugin.plugin • ~/Library/Logs > LwaTracing • Open Keychain Access from /Applications/Utilities folder. • Delete all keychains starting with Skype For Business.

Hi Phil, Since I was the one who originally open this thread about a month and a half, I wanted to chime in. I'm also experiencing the problem since this morning. It crashes even on the background when not interacting with it. It'll stay up for maybe a couple of hours, then crash on its own.

This is the password you're now using to log in to your Mac. Enter the same password in the Verify field. • Click OK when done, then quit Keychain Access.

In addition, this program empowers customers to trade records beginning with one PC then onto the following. Other than that, this program empowers the customer to demonstrate his/her screen to the following customer, and for example reveal how to make a WordPress blog or a Facebook account, or maybe display his/her aptitudes in photo changing. Mikogo The feature in this screen sharing application is its browser based tool. This tool has been used to conduct online meetings making MIKOGO one of the best screens sharing application. Some of its other features are high quality VOIP service, access to keyboard and mouse by the users, ability to switch screen sharing from one person to another, option to schedule your sessions and also to document your meetings.

Some Lync profiles might be different from Skype for Business on Mac profiles and can cause a discrepancy. You can and reinstall it to see if there is any improvement.

• No initiating calls to Response Groups. • Call Park is not available. In terms of known issues, Microsoft has already published a list: One to note here: you can’t have both Lync for Mac and Skype for Business on Mac clients installed side-by-side.

One of my users ran into an issue recently when launching Microsoft Lync. When the Lync application logged into the Lync server, a Microsoft Lync wants to use OC_KeyContainer_username@company.com. Please enter the keychain password prompt appeared. The curious thing was that the keychain prompt would not accept the user’s current login password. When I checked, the user’s login keychain was unlocked and using the current password, so it didn’t appear to be caused by the login keychain password issues that I normally deal with.

I deleted all the entries (I had like 5 entries). Reopened Skype and then I was getting the 'Sign into your Exchange account to see your upcoming meetings'. I just signed in with my credentials and it's working now. I'm not sure if it stopped working when I last changed my password.

' check your network connection. Regards, Gorden.

In place of line vty 0 4 password transport input telnet line vty 5 15 password The above is from your configure, try this line vty 0 4 login local transport input telnet line vty 5 15 transport in none transport out none! Using 'login local' will tell the VTY lines you use to telnet into it with (and you should really only use SSH) to use the usernames and passwords configured as per above.

Until these server updates, Mobility enablement on the server side is required. Meeting invitations only display a single dial-in number Fix: Update to Outlook 2016 for Mac build 15.32 or later. Single/tabbed window experience not available By default, if your topology meets the following requirements, all conversations will be shown in a single/tabbed window. However, there are cases when the client can’t detect if server-side conversation history is enabled and it will not default to single window view. This can be remedied by updating settings in Preferences.

Skype for Business has not yet made it in full to the Mac. Microsoft are instead still offering the older Lync software.

Which actually led me to finding some notable differences between client versions. Differences from Windows Client In keeping with the Mac’s “streamlined UI” motif, several items you’d find right away in the Windows client aren’t showing in the Mac client.

This is an obvious necessity perused if you are going through a comparable trouble. So with no further ado, I will provide a clear 'Issue/Solution' table that will fill in as your manual for settling these issues. Of course, you can choose the as well. Main Solutions to Fix Skype Screen Sharing Not Working: Solution 1: To begin with thing's first: If you can't interface or utilize a particular Skype include, check for the Skype Heartbeat page. You can get to this page by tapping the Help menu in Skype and choosing Heartbeat (Skype Status), or by simply accessing the URL heartbeat.skype.com in your web program. Heartbeat page advises you of Skype's framework status– if there are any issues with Skype's foundation, you'll see them here. In the event that there is an issue, sit tight for Skype to fix it and take a stab at associating later. Solution 2: Guarantee that you are using the Skype's latest version that supports screen sharing.

If I try to log into exchange again, by clicking the try again control it prompts me with teh Office365 single sign on login screen for my company but it has only my userid in the field, I've tried with domain userid and password or name@company.com user forms and both fail. Have you t ry these steps: • Sign out of SFB (By clicking ‘Sign out’ under the Skype For Business application menu). • In the sign-in screen click 'Delete Sign-in Info’ button and click ‘OK’ to confirm. (These step is just to get rid of any stale sign-in info) • Now enter only your email address (johnsmith@contoso.com) and password. Be sure to leave the username field blank.

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At this point, if you can’t hear another person on Skype, it’s probably a problem on their end. Double-Check Bandwidth Usage If you—or anyone else on your network—are overloading your network bandwidth with intensive tasks like downloading large files or streaming 4K video, you’ll experience poor call quality. One of the obvious signs of network congestion is robotic-sounding voices. Skype will usually display a red connection icon when this is happening. Close any file-downloading programs (both on your computer and on other computers on the network) and try placing the Skype call again. If you’re on a Wi-Fi network, try moving closer to your router. You might also want to run through Network issues are frustrating, especially when the problem lies with your ISP.

Anyone else see it? Thanks, Brandon. Hi vapilot75, To further troubleshoot the issue, please confirm the following information? If you set your account in another computer, does the issue persist?

It gives you the ability to download multiple files at one time and download large files quickly and reliably. It also allows you to suspend active downloads and resume downloads that have failed. Microsoft Download Manager is free and available for download now.

Requirements for single/tabbed window experience: • Skype for Business Online or Skype for Business Server 2015 • Server-side conversation history enabled. Troubleshooting if single window mode is not available, check the following: • Preferences > General > Show conversation in separate windows is unchecked. Adding a distribution group that has more than 100 contacts will result to 100 contacts only Workaround: To view the full member list of distribution group, use Outlook to expand the group. Search contacts limitation There is a known limitation with Mac search where it will not show personal Outlook contacts, federated contacts, and Skype consumer contacts; it can only show contacts in the local Active Directory. Desktop viewing in Skype for Business on Windows client While in a peer-to-peer session between a Windows Skype for Business client and a Mac Skype for Business client, and sharing is started by the Mac Skype for Business client, the Windows Skype for Business client will not be able to see the Mac user's desktop.

To get the update immediately, open any Office 2016 app and choose File > Account > Update Options > Update. More Resources.

Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link. Regards, Leon Lu Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact.